How can I register on your website?
To register on our website visit the “Sign Up” section or Login with phone number account.
What should I do if I forget password of J8play account?
Please enter J8play website, then click on [login]-[Forget Password], fill in full of correct information: user and registered email, then click "OK". Our system will sent your email a temporary password to sign in. After sign in successfully, you may change your password and use the newest password to sign in next times.
Where can I see my account number?
You can see your account (UID) number, visit the “My Profiler” section in the upper right corner, which was given by the J8play.
Can I change my withdraw bank details?
If you need to change your bank account, please use live chat to contact customer service
How can I contact you?
You can contact us using the following means: Contact customer service live chat.
Can I change my personal data after registration?
- Please confirm the information that you filled in. After registration, it will be bound to your personal information, so you cannot change the information. If you need to change, please contact customer service.
- You can change your name at any time.
In what cases is the account blocked
The company reserves the right to block your account if:
- Your style of betting does not comply with the rules of our company. Your account is replenished by mistake.
- You use obscene phrases during telephone or “Chat” conversations. To find out why your account has been blocked, please contact our support managers.
How to install to iOS
- It is recommended to use the Safari browser to visit the J8play website.
- Click the browser menu and select Add to Home Screen.
- The system will automatically install the web application on the phone screen.